Not too long ago, the BUST Blog covered a New York woman’s efforts to re-vamp Verizon’s cancellation policies for domestic violence survivors.
Almost 200,000 signatures later, her petition was successful!
Today, as part of its annual Domestic Violence Awareness Month, Verizon is implementing some brand-new policy changes to better assist victims of partner violence. Customer service reps now have specific protocol for assisting survivors with contract cancellation—and even better, can connect them with the resources they need to stay safe and start anew.
Verizon already has a great track record of supporting victims of partner abuse, and I’m just thrilled to see a company standing by its principles.
You go, Verizon!
Image via thefastertimes.com
