Not too long ago, the BUST Blog covered a New York woman’s efforts to re-vamp Verizon’s cancellation policies for domestic violence survivors.
Almost 200,000 signatures later, her petition was successful!
Today, as part of its annual Domestic Violence Awareness Month, Verizon is implementing some brand-new policy changes to better assist victims of partner violence. Customer service reps now have specific protocol for assisting survivors with contract cancellation—and even better, can connect them with the resources they need to stay safe and start anew.
You go, Verizon!
Image via thefastertimes.com