On August 13th, a collective of former Glossier retail employees, Outta The Gloss, published an open letter on Instagram to the popular makeup brand company calling out the blatant racism, transphobia, ableism and lack of accountability that the company failed to acknowledge and ignore.
The open letter addresses various encounters that many retail employees, especially those who are LGBTQIA+ and/or BIPOC, also known as Offline Editors in the brand, experienced that were hostile and violent. Encounters such as verbal and physical harassment from customers and managers....